Shipping Policy & Rates:
Tok Jewellers does NOT ship internationally
Tok Jewellers ships all packages with a private courier company Australia wide with signature on delivery for a flat rate of $15.00. All packages are insured for the value of the order. All online orders will be shipped out within 3 business days once payment has been made.
Tok Jewellers packages every order with pride to ensure that each item arrives to you securely.
Please allow 1-3 business days for delivery to metropolitan areas, and 3-4 business days for delivery to rural and interstate locations.
You the consumer must inspect your package for any signs of tampering or damage before signing for delivery. If you do find evidence of tampering or damage DO NOT sign for it under any circumstances and notify us immediately via email or phone. If you the consumer or your authorized contact person signs for the package, responsibility is therefore passed onto you.
We cannot ship to:
Once an order has been placed, you will receive an automated confirmation email, followed by tracking details once the order has been processed. We cannot remove or add items to your order after completion.
If you have any questions in regards to shipping please contact us at firstname.lastname@example.org