Terms & Conditions

Terms and Conditions:

Online Terms and Conditions:

By agreeing to the terms and conditions stated on this website, you must not attempt to transmit, upload, hack and/or send worms, bugs, trojans or any viruses of a destructive nature through this website. Any breach will result in immediate termination of your services and will be reported to the relevant authorities.

General Terms and Conditions:

You agree and understand that your personal information may be transferred unencrypted and involve various transmissions over various networks in order to translate that information to the technical requirements the networks and/or devices require in order to verify and complete a transaction.

Purchasing Payments Terms and Conditions:

Tok Bros PTY LTD accepts payments from Visa, MasterCard and American Express with no additional fees/surcharges. All payments are made safely and securely through our banking payment gateway for authorization.

When you make a purchase through Tok Bros PTY LTD you hereby agree and accept to authorize Tok Bros PTY LTD to make necessary contact to bank providers to authenticate your identity, to validate your credit/debit card and to authorize individual purchase transactions.

Your order and payment details are kept securely within our systems and the banks, however in the absence of negligence on our part we cannot be held accountable or liable for any loss you may suffer if a third party procures un-authorized access to any data you provide when accessing or ordering from the site.

Refunds and Exchange:

Tok Bros PTY LTD does not offer refund or exchange for change of mind. We gladly offer a refund or exchange on items if the product is deemed faulty. Please note that any items showing signs of general wear and tear are not covered under warranty, which therefore cannot be refunded or exchanged.

In the event where a product is found to be faulty, you the customer is responsible for shipping or delivering the item, invoice and any other relevant documents (eg. grading certificates) back to Tok Bros PTY LTD. Once the parcel is received, we will carefully inspect the item and determine if it is a genuine fault. If the item is faulty we will happily exchange the item or refund the full amount back to you, alongside any postage costs you have incurred. Please keep your postage receipt as you may need to provide us with a copy. If however, the item is not deemed faulty, then you will be responsible for return postage.

Due to hygiene, we do not exchange or refund earrings unless the product does not comply with the provisions of the Competition and Consumer Act 2010.

We do not refund or exchange clearance stock unless the product does not comply with the provisions of the Competition and Consumer Act 2010.

Changes to Pricing:

Tok Bros PTY LTD reserve’s the right to change the pricing of its products at any time for any reason.


Tok Bros PTY LTD reserves the right to cancel and refund any order they suspect to be fraudulent. Any purchase found to be fraudulent will be reported to the bank and relevant authorities. Tok Bros PTY LTD will refund any out of stock items.

Accuracy, Completeness and Timeliness of Information:

Tok Bros PTY LTD is NOT responsible if the information on this website is NOT accurate, complete or current and or up to date. The material and information that is available on this website is only for general information and should only be used as a reference. The information found on this website should never be used as the sole basis for making decisions without consulting more accurate sources of information. Tok Bros PTY LTD has no obligation to update the information on this website. You agree, accept and understand that it is your responsibility to monitor any changes to the privacy policy and terms and conditions.

Changes to Terms and Conditions:

Tok Bros PTY LTD reserves the right to make any necessary changes and updates to the terms and conditions. It is the consumer’s responsibility to read, understand and accept the terms and conditions.


You hereby agree to indemnify and hold harmless Tok Bros PTY LTD and its officers, directors, agents, subsidiaries and employees from any claim or demand, including reasonable attorney’s fees, or arising out of or related to your breach of this terms and condition, or your violation of any state or federal law, or the rights of any third party.

Copyright Statement:

All information and literature displayed on Tok Bros PTY LTD remains the intellectual property (IP) of Tok Bros PTY LTD solely, that is protected by Copyright. You may not copy, edit and amend any documents or information to render them suitable to your purposes. You must not sell or re-distribute any intellectual property of Tok Bros PTY LTD, or derivatives thereof nor attempt to. Any person found infringing or breaching this contract will be held accountable and liable through the court of law, for any loss that we may sustain and we will hold you the person(s) in breach accountable and liable through any profits you may make from non-permitted use. The courts will determine the enforceability depending on the severity of the infringement and/or breach.

Opening Hours

Mon - Fri
9am - 5.00pm
Weekends & Public Holidays


The Dymocks Building
Level 1 Suite 10,
428 George Street
Sydney NSW 2000

Contact Details

Tok Bros. Pty. Ltd.
Website by Delta Web